Frequently Asked Questions- FAQ

How do you submit claims?

We submit claims electronically.  In the rare case that an insurance company does not accept electronic claims, the claim will be faxed or mailed.

Do you use a clearinghouse?

Yes, we submit claims through Emdeon EDI

Do you submit secondary claims?

Yes, we submit the secondary claim after the primary insurance has completed

Do you verify patient’s insurance?

Yes, we verify the patient’s insurance and send the provider and a report indicating the the co payment, or the coinsurance percentage along with the deductible, and the amount applied at the date of verification.

How is the Provider paid?

All monies from the insurance company are sent to you directly (electronically or check)

How do you charge for billing service?

We invoice at the end of the month a fee for each Date of Service (DOS) that has “Paid” or “Completed”

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